FeedPilot manual

Your catalogue. Nothing is posted until there is a product. The newest come first, ten to a page.

• 🔎 Find a product — a few words of its name, brand, description, price, colours, sizes or details; only what matches is listed. ✖ Show all brings the catalogue back.
• ➕ Add — adds a product in four short questions: the name, the price as it should appear, one sentence about it, and a photo. No photo? Tap Skip and add one later in 🖼 Pictures.
• 🛍 A new product, and its post, ✍️ A post with my own words — what a photo sent with no question open becomes. With the name and price on two lines under it, nothing more is asked. Your own post takes the first picture and the caption.
• ▶ Draft its post now, ✏️ Add colours, sizes, stock first, 🎨 Change the post's look — the last step after such a photo: the draft right away in the shop's own look, or first its details or the image style.

Tap a product to open it. On top, drafting it and its place in the line:

• ▶ Draft now — makes a draft of this product right away. Nothing goes out until you approve it. After today's post went out, it drafts it afresh, as it is now.
• 🎬 Reel — its Reel video and its words, on Instagram alone; with none, it asks for one.
• 📌 Post next — puts it first in line for the next drafts, for one you want seen soon.
• 📌 Remove from queue — takes it out of the line; it stays in your catalogue.
• 🖼 Pictures — its pictures and their framing, one tap from the card.

Then its buttons come in four groups.

📝 Draft

• 🔁 Draft again — a copy of its published post, as often as you like.
• 📅 Pick a day — schedules it among that day's drafts.

✏️ Edit

• ✏️ Name, 💰 Price, ✏️ Pitch, ✖ Remove the discount — change that part; the bot shows what is there now, to copy. A lower price can show as a discount: the old one struck through beside it.
• 🖼 Pictures — every picture of the product, up to 10. The first is the cover its card is made from; the others follow as slides, in order. A photo skipped is a sample until you add your own.
• 🎬 Add video, 🎬 Replace video, 🎬✖ Remove video — a short clip its posts carry with the pictures (up to 20 MB here, bigger from the web page); change it, or take it off.
• 🎬 Reel video, 🎬 Replace Reel video, 🎬✖ Remove Reel video — the one clip its Reels are made from, replaced by each upload; the clip among the pictures is never a Reel.
• 🔀 Order, with the video — the pictures and the clip in the order every post carries them, each ⬆️ ⬇️; the first is the cover.
• 🎵 Music — its own music on Instagram; see Music.

📋 Details

• 📦 Stock — how many you have. At 0 it is sold out: no post is made and it shows 🚫 in the list, until you add stock. Posts never show the number. ♾ Don't track stock stops counting.
• 🔖 Brand — the product's own brand, for example Nike. Posts and comment replies name it exactly as written.
• 🎨 Colours, 📏 Sizes — separated by commas, for example S, M, L. Posts and comment replies use them exactly as written.
• ➕ Add property — anything else a buyer asks, as a name and a value: Material: cotton, Warranty: 12 months. Tap one to change it, or 🗑 Remove this property.
• ✖ Clear — empties the brand, the colours or the sizes, so posts and comment replies stop naming them.

⚙️ Manage

• ⏸ Pause — keeps the product out of posts without deleting it.
• ▶ Resume — brings a paused product back into posts.
• 🗑 Delete — removes the product for good. The bot asks you to confirm first.
• Today — posts the product in today's issue; another day pins it to that day.
• A product — opens the product with its buttons: draft, edit, details and manage.
• A day — schedules it for that day, among that day's drafts.
• #️⃣ Hashtags — what this product's post carries; see Hashtags.

A product's pictures: the cover first, then the rest in the order they go out as slides on Instagram and as an album on Telegram.

• ➕ Add pictures — send the pictures one by one or as an album, then tap ✅ Done.
• ⭐ Cover, Picture — shows that picture and what you can do to it.
• ⭐ Make it the cover — moves that picture to the front, so the card is made from it.
• 🔍 Focus the cover — the cover's square straight away, without opening the picture first.
• 🔍 Focus — the square every post and story of that picture shows, on every platform. It opens as that square: 🔎 Zoom in and 🔎 Zoom out go as far as the picture has the detail for (sent to the bot as a file, a picture keeps all of it), ⬅️ ⬆️ ⬇️ ➡️ move it, each press drawn at once; then ✅ Done, or ⏺ No focus: cut as usual. On the web, 🔍 opens the same square: drag it, zoom with the slider. Lists show each picture as framed; opening it shows the original, for another framing.
• 🗑 Remove this picture — takes it off the product; the others keep their order.
• ✅ Done — closes the adding and shows the product's pictures.

A product's own music, on Instagram only: Telegram and Bale get its posts as before. Use only music you hold the rights to; Instagram may mute a post with someone else's song.

• 🎵 I hold the rights — send music — send the file (📎 → File), up to 20 MB here, or add it on the web. One file a product: 🎵 I hold the rights — send another replaces it. Need music? Meta's free Sound Collection is linked in the question.
• 🗑 Remove music — takes it off; the bot asks first.
• ✂️ Cut the music — only part of the song plays: send its start and end, like 0:30-1:05. On the web, drag the two handles under the player; it plays just that part. A video longer than the part hears it again; pictures made into a clip last as long as the part, up to 15 seconds. 🎵 Play the whole song undoes it.
• 🎵 From my music — every song you sent before, kept so you never send it again: the ones chosen lately first, then the rest, newest first. One tap puts it on the product. On the web it is the list above the button for a new music file.
• 🗂 My music — your songs, as many as your plan keeps (Free 3, Publisher 5, Smart 10, Pro 20). A song sent twice is kept once. When the list is full, the one used longest ago that no product plays makes room, and you are told which.
• ✏️ Rename, 🗑 Take off the list — a song's name, or off the list after a question; products that play it keep it.

How loud, with a video:

• 🔉 Low, under the clip's sound, 🔊 Loud, over the clip's sound, 🎵 Music only — the clip's own sound stays under the music, or goes.

Where it goes, the shop's default or this product's own:

• 🎬 On the Reel only — only a 🎬 Reel gets the music; a ✍️ Post goes without.
• 🎞 Wherever there is video — the post's clip too, in its carousel.
• 🖼 Cover picture as a short clip — the first picture plays a few seconds with the music.
• 🖼 Every picture as a short clip — each picture of the carousel plays with the music.
• 🎞 All pictures as one Reel — the pictures one after another, with the music.
• 📱 I add it myself, in the app — Instagram lets only its own app put music on a carousel, music that keeps playing while people swipe. The post goes out as pictures to swipe, no file needed; then 🎵 Add music on Instagram under the published post opens it there: ⋯ → Edit → Add music.

A 🎬 Reel always gets its music, wherever the place says. A ✍️ Post becomes a Reel only with 🎞 All pictures as one Reel; a post without video puts the music on its cover picture, and a post of one picture alone goes without music.

• ✅ Yes, for every product, Only this product — asked when you choose a place other than the shop's default. The default is also under Settings → Platforms → Instagram, 🎵 Music goes.

The music, the pictures and the clips are made when you save the product, so its posts go out without waiting.
A draft with music gets a clip under it in the drafts inbox: your music as people will hear it on Instagram, before you publish.

A product's hashtags: the ones its post carries. A shop's post gets no hashtag of its own, only what you choose here.

• #️⃣ Hashtags — on the product, under 📋 Details, with how many it has.
• ✅ / ⬜ A hashtag — ✅ is on the post: tap it to take it off. ⬜ is a suggestion: tap it to add it. Suggestions are hashtags you used on other products that fit this one, then ones made from what you wrote about it: its name, maker, colours and properties.
• ✍️ Type hashtags — send your own, like #linen #summer_dress, or words separated by commas.

Every hashtag you add is kept, so it comes back as a suggestion on your other products. A product has at most 10.

Your whole product list at once, as a file, so you do not type products one by one. It also gives your data back to you as a file.

• ⬇️ Bring in products — asks for your list as a file: Excel (.xlsx), CSV or JSON, with the column names in the first row. Only the name is needed. A product that is already here is updated and never added twice, and an empty cell changes nothing.
• 📸 From my Instagram — reads the posts of the Instagram account connected here, newest first, and shows each post with a picture as a product: its first line is the name, and a price written in it is the price. There is nothing to export or send. Not connected yet? It says where to connect it.
• 📣 From my Telegram channel — the same for your public Telegram channel connected here. For any other public channel, paste its address, like t.me/yourshop. Posts the bot published for you are left out: they are already yours.
• 📄 Sample file — sends an empty list with the right columns and one example row. Fill it in with Excel and send it back.
• ✅ Bring in — saves what the bot found in your file. Until you tap it, nothing is saved. New products join the rotation from today.
• ⬆️ Send out — gives you your data as a file, whenever you want it.
• 🛍 Product list — your catalogue as a sheet that opens in Excel. Change prices or stock there and send it back with ⬇️ Bring in products: each row lands on the same product.
• 📰 Published posts — every post that went out, with its day, its words, its pictures and where it is on each platform.
• « » Pages — a long product list is shown twenty at a time.

Sales and announcements. Each one is posted once, oldest first, or on the day you pick.

• ➕ Add — adds an offer in three short questions. The bot asks for a short title, then the full text in your own words, with the exact numbers and dates, then a photo. No photo? Tap Skip.

Tap an offer to open it.

📝 Draft

• ▶ Post now — makes a draft of this offer right away. It arrives within a few minutes, for your approval.
• 📅 Pick a day — schedules it for the day you choose. Handy for a sale that starts on a set date.

✏️ Edit

• ✏️ Title, ✏️ Text — change that part of the offer. Keep numbers, prices and dates exact, because the bot uses them as they are.
• 🎬 Add video — adds a short clip, and the offer's post carries the clip and its picture together. The bot takes up to 20 MB; send bigger files from the web page.
• 🎬 Replace video, 🎬✖ Remove video — change the clip, or take it off.

• 🗑 Delete — removes the offer for good. A post already published from it stays in your channel.
• Today — the offer goes out today.
• Next issue — the offer goes out at the next run, whenever it is.
• 🗑 Yes, delete — removes the offer; a post already made from it stays.
• An offer — opens the offer, to draft it now, pick its day, edit it or delete it.
• A day — schedules the offer for that day.
• 💰 Price, ✖ Remove the discount — the price this announcement is about; a dash takes it off. Lower it and the bot asks whether to show it as a discount: on a yes, the current price is struck through beside the new one with the percentage, exactly as on a product's card.
• 🔎 Find in this list — shown once the list is longer than a page: send a few words, and only what has them is listed. ✖ Show all brings the whole list back.

Words that must always be written the same way. Add the names, spellings and wording you prefer here.

• ➕ Add — asks for the word, then exactly how it should be written. Last, you can write a note for the bot, for example why, or when not to use it. No note? Tap Skip.

Tap an entry to open it:

• ✏️ Wording — changes how the word must be written. Every new post uses the new wording from then on.
• ✏️ Note — changes the note for the bot.
• 🗑 Delete — removes the entry. The bot then writes that word as it sees fit.
• 🗑 Yes, delete — removes the term; posts already made are not changed.
• An entry — opens the entry, to change its wording or its note, or to delete it.
• 🔎 Find in this list — shown once the list is longer than a page: send a few words, and only what has them is listed. ✖ Show all brings the whole list back.

Forward a post to the bot, or paste a text, with no question open, here or in your drafts channel, and the bot makes a product or a post of it. A short line is still a search of the menu. If you run several brands, the bot first asks which one it is for. Every step has « Back, and ✖ Cancel ends it.

• ✅ Keep it, 🔁 Send other media — keep its pictures or video, or send your own and tap ✅ Done. A shop's post always has a picture.
• 🛍 A new product, and its post, ✍️ A post with my own words — what it is. For a product, its first line is the name, a second line with a number the price, the rest the description.
• ▶ Draft now, 📅 Schedule — on the product as soon as it has a name and a picture, above the price, the description, colours, sizes, stock, brand and hashtags you may still add.
• 🛍 Open the product — every one of its buttons.

When drafts come, and how many. Tap a line to change it:

• 📆 Posts per day — how many drafts each day brings. More drafts means more to review, and you can drop any you do not want.
• 🕒 Posting time — when the drafts arrive, in your own time. Pick an hour, and the drafts are ready around then.
• ⏹ No daily run — stops the daily drafts. You can still make them from 📊 Today.
• 🧩 Post types — which kinds of posts are made: products, offers, guides and stories. Tips & friendly posts are written only when the bot writes your posts: one day a useful tip about one of your products, the next a friendly post for your customers that fits what you sell, with no price. Tap a type to turn it on or off. With stories on, each post's story is made right after it is published.
• 🎯 Product choice — which products come first. Your picks and then the rest, only your picks, or all products in turn. Your picks are the products you marked 📌 Post next.
• 📅 Days — the days of the week that bring drafts. Tap a day to turn it on or off.
• 🌍 Timezone — the time zone you are in. The posting time follows it.
• ⏸ Pause posting — no new drafts until you tap ▶ Resume posting.
• A number a day — sets how many drafts each day brings, from the next run.
• An hour — picks the hour the drafts arrive. Next, you pick the minutes.
• Minutes — saves the posting time with these minutes. The next drafts arrive then.
• ✅ / ⬜ A day — turns drafts on or off for that day of the week. The last day stays on: to stop, use ⏸ Pause posting.
• A timezone — sets the time zone you are in. The posting time follows it.
• ✅ / ⬜ A post type — turns that kind of post on or off. The next drafts follow it.
• A way to choose — sets which products come first: your picks and then the rest, only your picks, or all products in turn.
• bot writes the posts — on: the bot writes a post a day from your products and offers, and a tip when there is nothing to show. Off: your posts are your own words, exactly as you entered them, only the ones you picked, and the bot shapes and publishes them.

Who publishes, and when.

• Manual — nothing goes out until you tap 📤 Publish. The safest choice while you get to know the drafts.
• Veto — a draft publishes itself after 15, 30 or 60 minutes, unless you drop or edit it first. Each draft shows the time it will go out.
• Auto — drafts go out as soon as they are made. Choose it only once the drafts need no changes.

Five quick questions after you were approved: where posts go, what they are about, when they arrive, who approves them, and the tone. Every one can be skipped; a skipped one keeps a sensible default, and a post still arrives every morning. Until it is done, ▶ Continue setup sits on the menu. To change an answer later, tap 🧭 Setup in Settings, or send /setup.

• Make it mine ▶ — starts the five questions, one message at a time.
• Skip all, use these — keeps every default: one post a day at 09:00, you approve each, a warm tone. You can change any of them later.
• ▶ Continue setup — opens the next question you have not answered yet.
• ➕ Another channel — connects a second channel on a platform you already use.
• 🌅 Morning 09:00, ☀️ Noon 12:00, 🌆 Evening 18:00 — when the day's post reaches you.
• 🕒 Another time — opens the full hour picker.
• ✅ I approve each post — nothing goes out until you tap Publish on it.
• ⏱ Post after 30 min unless I stop it — a draft publishes itself half an hour after it arrives, unless you drop or edit it first.
• 📷 Send a logo — your mark on every card; send it as a picture, square if you can.
• Next ▶ — goes on to the next question.
• Done ▶ — keeps what you picked on this question and goes on.
• 🧭 Summary — every answer on one screen; tap a row to change it.
• ✏️ Subjects — reopens that question so you can change the answer.
• ✏️ Approval — reopens that question so you can change the answer.
• ▶ Make my first post now — drafts your first post right away instead of waiting for the posting time.
• ⏰ Wait for — leaves the first post to the posting time shown.
• ✅ / ⬜ A subject — adds this subject to what your channel covers, or takes it off.
• ✏️ A row — reopens that question, so you can change its answer.
• Warm, Formal or Playful — sets the tone of every post. The next drafts use it.
• A platform — connects a channel on that platform. The bot tells you each step.
• 🌍 Several countries — your channel reports on more than one country, so any flag may be used.
• ✏️ Another country — type the country's name, in any language.
• A country — your channel reports on this country only; its flag is left off posts about its own news.
• 🔁 Channel type — while the setup is open, switches the channel between a shop and your own content, if you picked the wrong one at sign-up. Your posts and entries stay; the menus, the defaults and the setup's next step change. It is not fully reversible, so it takes three taps and says what you lose first.
• Switch to the other type — shows what you lose and what you get, before anything changes.
• I understand, continue — goes on to the last check, which says what cannot be undone.
• ✅ Yes, switch — the third tap: makes the switch. The same message becomes a progress card that ticks off each step; after the bot restarts it says how it ended and what to do next, with a button that takes you there. If a step fails, everything is put back and it says where it stopped.
• 📄 My editorial guidelines, 📰 Published posts, 🛍 Product list — on the first warning: a copy of each, sent as a file, before anything changes. The product list is a shop's.
• 🚀 How to start — after the setup's last step: a shop's routine in five short cards, with the way to every screen. It stays on the menu afterwards.

The channels your approved posts go to. Every approved post goes to all of them at once.

• ➕ Telegram — connects a Telegram channel. First make the bot an administrator of your channel, with permission to post. Then forward any post from the channel to the bot, or send its @username.
• ➕ Instagram — connects a professional Instagram account. The bot sends a link: open it, log in to Instagram, and tap Allow. The link works once.
• ➕ Bale — on a Persian channel only: connects a Bale channel. Make the bot an administrator there, then send the channel's @username.
• ➕ Another channel — adds a second channel on a platform you already use. The same approved posts go to it too.

Tap a connected channel to open it:

• ✏️ Change — connects a different channel in its place. The steps are the same as connecting.
• ✖ Remove — posts stop going there. The bot asks you to confirm, and you can connect it again any time.
• 🏷 Tag on the cover — on an Instagram account: up to 5 accounts tagged on every post's cover, its picture or its Reel, and on every story's first part. The account the posts are published by is left out: tagging itself adds nothing to its profile.
• 🏷 Another account of yours — tags the brand's other connected Instagram account on this account's covers too, in one tap: the posts then show on that profile's Tagged tab.
• 📍 Location — on an Instagram account: the place shown on every post. Instagram takes no location on a story. Instagram knows a place by its Facebook Page, so send the link of your shop's Page (one with its address), or its id. If Instagram refuses a tag or the place, the post goes out without them and the account's screen says so.
• 🎵 Music goes — in a shop: where a product's music goes on Instagram, for every product that does not choose its own. The choices are on the Music page.
• ▶ Continue setup — back to the setup questions, once your channel is connected.
• ✖ Yes, remove — disconnects that channel; nothing is posted there any more, and you can connect it again any time.
• ✅ A connected channel — opens that channel, to change it or remove it.

Every post is written in each of these languages separately, never translated.

• ➕ Add a language — from the next batch, every post is written in it too. It is written on its own, not translated. Then connect a channel for it in 🔗 Platforms.
• 🗣 Bot language — the language the bot speaks to you: menus, cards, notices and the web page. It can differ from the languages you publish in. Your posts keep their own languages, and each draft's buttons stay in the draft's language.
• 📅 Calendar — which calendar dates are shown in on the bot's screens and the web page: Solar Hijri or Gregorian. Each choice shows today's date in it. The dates in your posts do not change. You first choose it when you join: it starts as Solar Hijri if you picked Iran, and Gregorian anywhere else.

Tap a language to see its channels:

• ✖ Remove this language — no more posts are written in it. The bot asks whether its channels are disconnected too, or stay connected for later. The only language cannot be removed.
• A calendar — shows dates in this calendar on the bot's screens and the web page. The dates in your posts do not change.
• ➕ A new language — adds this language. From the next batch, every post is also written in it.
• ✅ One of your languages — opens that language, to see its channels or remove it.
• A bot language — the bot speaks to you in this language from now on: menus, cards, notices and the web page. Your posts keep their own languages.

How your posts sound.

• Warm, Formal or Playful — the tone of every post. Tap one, and the next drafts use it.
• ✏️ Ordering line — the last line of every post, telling people how to order. For example: Message @shop to order.
• ✏️ About — two or three sentences about your shop, in your own words. The bot uses them to write in your voice.
• Beside the name, Empty line first or Dot first — how your Instagram captions begin. Instagram prints your account name in front of the first line, so a long first sentence breaks across two lines. With an empty line or a dot first, the first sentence starts on its own line; a dot or an empty line you typed yourself is not doubled. Only Instagram: other platforms show your words as written.

How your Instagram posts and stories look. By default your cards take your brand's main colours from your logo. With no logo, the bot takes your Telegram or Instagram channel's picture as one, and until there is any picture your cards use a neutral slate palette.

• 🖼 Post style, 📱 Story style — choose how posts or stories look. Each shows its look now and, when your tier counts them, the design tries left this month.
• ✨ Design it with me — describe a look and pick from samples, in up to two rounds. In the last round, pick one of the six to finish. Each round is one design try.
• 🎨 From a sample picture — send a picture whose colours you like and pick from three samples made from its colours. Write what to change for a second round. Each round is one design try.
• 📤 Use my own picture — your picture becomes the background. Landscape suits posts, and portrait suits stories.
• ↩️ Back to the default — the default look again, in your brand's colours, or the neutral palette while there are none.
• 🏷 Upload logo — your logo on every post and story, whole, its colours your cards' default. Before saving you see it on three grounds, with tips.
• 💾 Save this logo — saves the logo you see, with your chosen background, and shows a post with it.
• Keep its background, 🪄 Transparent background, 🪄 Inside the letters too — keep the background, or make it transparent round the logo, or inside its letters too.
• Keep it transparent, ⬜ On a white background, ⬛ On a dark background — a logo with no background stays so, or sits on a white or dark one.
• 🔁 Send another — asks for another picture; nothing is saved.
• ✏️ Edit this logo — opens your saved logo with the same background choices.
• 🔁 Try again with changes — three new samples from what you say is wrong with these.
• A numbered sample — uses that look from now on.

Your tier decides what is offered: every tier has your brand's colours, your logo and the default; Publisher adds your own picture; Smart adds Design it with me, with 4 design tries a month; Pro adds From a sample picture, with 12 tries.
A shop's post is a card of its own: the whole product picture in the frame, never cropped, with the product's own facts on a dark fade at the bottom.

• 🧾 What the card shows — puts each line below on the card or takes it off; posts and stories have a list each.
• 🏷 How a sale is marked — a product with an old price is on sale, and its old price is struck through on the card. Choose what else shows: a discount badge, the price big in a corner tag, the discount over the name, or nothing.
• ✅ / ⬜ A sale mark — uses that mark on every product of yours that is on sale.
• Logo, Product name, Price, Colours, as dots, Brand, In stock, Sizes and properties, Ordering line, Your account name, Logo and name on the other pictures, Pointer to your profile — one tap puts that line on the card or takes it off. Off, the later pictures go out bare; the last is a story's line to the post. A card never prints the stock count, only that a few are left.
• 📍 Logo position — where your logo sits on your posts, stories and videos: a corner you choose, or Automatic, the place it has always had.
• ✅ / ⬜ A corner — that corner from the next picture on, with a sample post. A story with no picture keeps it at the top, on that side.
• Logo on videos — on by default: your logo on your videos too, in the same corner and size, moved aside where the clip has captions.
• 📏 Logo size — your logo on posts and stories is Small, Medium (the default) or Large.
• ✅ / ⬜ A size — that size from the next picture on, with a sample post.
• 🏷 Logo on, The first one only, Every picture and video — on a post of several items, the logo on its cover alone or on every one.

Where drafts arrive for review.

• 💬 In the bot chat — drafts arrive in your chat with the bot. It suits one or two channels.
• 📕 A private channel — drafts arrive in a private channel of your own. It suits a brand with more channels, or a team that reviews together. Create the channel in Telegram, then tap ➕ Add me to the channel, pick it and confirm: the rights the bot needs are already ticked, and the drafts move there at once. You can also forward any post from the channel, or send its id. A public channel is refused: anyone could read the drafts there.
• 👥 Team — the people who work your drafts. They share them in Telegram when the drafts are in a private channel; while they come to this chat, people you add use the web app, and moving the drafts to a channel invites them all. The roles: an Admin may do everything, publishing included; an Editor edits, changes pictures, drops and reviews, but never publishes; a Viewer reads the drafts and presses nothing. The same people and roles are on the web's Team card. The bot needs the rights to add members and add new admins there; 🔑 Give me these rights asks for them in one tap.
• ➕ Add a member — choose 👑 Admin: publishes too, ✏️ Editor: never publishes or 👁 Viewer: reads, never presses, then 👤 Pick from contacts one or more people, or send an @username or Telegram id. Someone who has pressed Start on your bot gets their link from it; for anyone else, send it with the button under their name. Each link is for that person alone, for 7 days: they are let in with the role at once, and anyone else who taps it is turned away before seeing a draft.
• 👑 Admin: publishes too, ✏️ Editor: never publishes, 👁 Viewer: reads, never presses — the role the people you pick next get, or the role a person asking to join is let in with.
• 🔗 Team link — one link for the whole team, to share anywhere. Whoever taps it asks to join: people you added get in with their role at once, and you are asked about anyone else, as 👑 Admin: publishes too, ✏️ Editor: never publishes, 👁 Viewer: reads, never presses or ✖ Decline. ♻️ New link makes a new one and stops the old.
• ⬆️ Make Admin, ⬇️ Make Editor, 👁 Make Viewer — change a member's role. 🗑 Remove from the team, then 🗑 Yes, remove, takes their role away and them out of the channel.
• 📤 Send the invite — opens Telegram's share sheet with the link: pick the person and send it. Someone you invited who presses Start on your bot gets the link from the bot itself.
• ✖ Cancel this invite — an invite nobody has used yet stops working.
• 👑 Owners — everyone who owns the brand. Every owner has exactly the same rights: the whole menu, the team, pausing, the subscription, and adding or removing owners. Admins come next, with everything else; an editor or a viewer works the drafts in the channel and the rest on the web. How many co-owners a brand may have depends on its plan.
• ➕ Add an owner — pick someone on the team; 👑 Yes, make owner confirms.
• ✍️ Type a @username — someone not on the team: their @username or Telegram id. They must have pressed Start in the bot once.
• 🗑 Remove as owner, then 🗑 Yes, remove — they stay on the team as Admin. A brand always keeps one owner.
• 📋 Put a menu button in the drafts channel — pins a 📋 Open the menu button there: it opens this brand's menu in each person's own chat with the bot, as far as their role allows.

Either way, your settings stay in the bot chat and on the web.

Where warnings go: when drafts could not be made, or a connection is about to expire.

• 🔔 Keep them here — alerts arrive in this chat, next to your drafts.
• To keep alerts apart from your drafts, send /alerts and follow its steps for a private channel.

What the brand says back under its own posts: comments on Telegram (the channel's discussion group) and on Instagram, and replies to Instagram stories. Every comment gets a suggested reply written from your catalogue, your brand and your Answers. The first reply a person gets each day starts with a greeting (Hi), and again on another day.

• 💬 Comments — how comments are answered. Off: nothing. I approve each reply: every comment arrives here as a card with a suggested reply and ✅ Send, ✏️ Edit, 🙈 Hide and ⏭ Skip. AI answers the safe ones: a thank-you, or a question your Answers cover, is answered by itself after a short pause; money, complaints and anything unknown still come to you.
• 🕘 Hours — when the AI may answer by itself, in your timezone. Outside them the reply waits for the morning.
• 🚦 Per hour — how many automatic replies an hour, at most.
• 🚫 Blocked — a comment with one of them is hidden at once, in every mode. On Telegram a hidden comment is deleted.
• 🔗 Links — a stranger's link in a comment is hidden at once.
• 📚 Answers — your own questions and answers, on a page of their own.
• 📩 Comment to DM — someone comments a word you chose and gets your message privately. Instagram only.
• 🔌 Comment sources — for a Telegram channel, make the bot an administrator of the channel's discussion group; it notices by itself. For Instagram, tap 🔔 Subscribe Instagram once the account is connected.
• 🙈 Hidden — the last hidden comments; an Instagram one can be shown again.
• 📩 Direct messages — what the shop answers when someone writes to it on Instagram: price, stock, sizes and colours from your catalogue, and your Answers. Someone who wants to order gets your ordering line and you get a card; someone who asks for a person gets you. Same three modes as comments. 🧊 Welcome questions Instagram sets the questions a stranger sees before writing.
• Off — no replies at all; comments stay as they are.
• ➕ Add a word — a word that hides a comment at once, in every mode.
• ✏️ Set the word and the message — the word a customer writes to get your message in a direct message, and that message.
• ⛔ Turn off — stops the direct-message word; comments are answered as before.
• ✅ / ⬜ A mode — sets how comments or messages are answered: you approve each reply, or the AI answers the safe ones itself.
• 🗑 A word — deletes that blocked word. Comments with it are no longer hidden.
• 🗑 Yes, delete — deletes it for good. ✖ Cancel keeps it.

Answering from your Answers needs no AI and is in every subscription, Free too. Where your subscription has no AI, the automatic mode is «My Answers go out by themselves»: only a question one of your Answers covers is answered by itself. Every other comment and message arrives with ✏️ Reply as me, and what you type is sent as it is. The rules above still hide what they hide.

Your own questions and the answer each one gets. One answer can have up to 10 questions: the different ways customers ask the same thing. A comment or message like any of them gets that answer, with no AI, in every subscription.

• 📚 Answers — the list. Tap an answer to open it.
• ➕ Add an answer — one or more questions, one per line, then the answer. If the question looks like an answer you already have, the bot offers to add it there or to make a new answer.
• ✏️ An answer — opens it: its text and its questions.
• ➕ Add questions — more ways of asking, one per line. A question this answer already answers is not added twice. One that looks like another answer's question asks first: ➕ Add anyway.
• ✏️ Answer text — changes the reply. The bot shows the text now, to copy.
• ✏️ A question — changes that question.
• 🗑 Remove a question — removes that question, after 🗑 Yes, delete. The last question stays: delete the answer instead.
• 💡 From suggestions — suggested questions close to this answer. A tap adds one.
• 🗑 Delete the whole answer — deletes it with all its questions, after 🗑 Yes, delete.
• 🗑 Delete an answer — deletes that answer with all its questions, from the list, after 🗑 Yes, delete.
• 💡 Suggested questions — common shop questions, and the ones your customers asked that no answer covers yet (🗨).
• ➕ A suggested question — adds it to an answer you have, or as a new answer.
• 🔗 Add to an answer — puts the question on that answer, as one more way of asking.
• 🆕 New answer — makes a new answer for the question.
• ↩️ Keep it as it is — keeps the suggested question's words.
• 🗑 Yes, delete — deletes it for good. ✖ Cancel keeps it.

On a comment's card, after you send one of the closest answers with 📚 A, B or C, the button that adds the comment's words to that answer's questions makes the next comment like it go by itself.

Most of what the bot does, on one page in your browser: today's drafts, your content, the plan and these settings. ✍️ Post is there too: write a post and send it to your drafts now, or pick one of your next posting days. What is planned is listed under the drafts, and you can delete it there. Tap 🖥 Web page, then Open. The link works once and keeps you signed in on that device for 30 days; ask for a new one any time. Videos bigger than 20 MB are uploaded there. Each draft there has 📡 Where it goes: the same platform switches as the draft's 📡 row in the bot. Every list there with more than a few rows has a search box that finds a row by any of its words. The choices beside it, such as a product's stock, brand, colour or size, a source's type or a person's role, narrow the list further.

No new drafts are made until you tap ▶ Resume posting. Your products, settings and channels stay as they are.

• 💳 Subscription — the plan you are on, every plan with its monthly price, and a request still waiting. On a plan's screen, 🤖 marks what the AI does for you; everything else works without AI.
• ✅ / ⬜ A plan — shows what that plan adds and what it takes away.
• ✅ Ask for a plan — sends the request to FeedPilot. A bigger plan comes with how to pay, and starts once the payment arrives. A smaller one starts on the first day of next month. Nothing changes until FeedPilot approves it.
• ✖ Take my request back — withdraws a request that is still waiting.

Tell us what works and what does not — a fault, an idea, a question, or something you like. You tap your way to it, so most feedback needs no typing at all.

• 📮 Feedback — first what kind it is, then the area, then the exact thing.
• ✅ Send — sends it to us. Before that you may write a few words in your own language, and any picture you send while it is open is attached to it.
• 🖼 How to send a screenshot — what to send, and how, on one card.
• 🗂 What I sent — everything you have sent and where it stands: new, being looked at, done, or not planned. Our answer is under the one it answers, and 📨 marks it in the list.

Now and then we ask one short question with a row of numbers. Tap a number, and add a line with 💬 Add a word if you would like to.
Sometimes we send a few questions in a row instead. Tap ▶ Start and answer one at a time, with a number, an option or a few words; tick every option that fits and tap ▶ Next where you may choose more than one. Skip passes any question.

• ✅ Send — sends what you wrote to us.
• 🖼 How to send a screenshot — shows how to attach a picture of the screen to your message.

A second, separate channel with its own subjects, sources and schedule. The bot asks for its languages and its name. You connect its platforms separately, and switch between your brands with /menu.